Nintendo UK Customer Support

Other Problems

Your Wii U console has been manufactured under strict quality standards, as required by the regulations governing the manufacture of electronic devices. 

However, at some point during a product’s life cycle, some units may develop problems. If this is the case and your console has a fault not covered in the previous sections, it will need to be evaluated by our technicians. This evaluation will determine whether or not the problem is a result of improper use and therefore whether it is covered by guarantee.