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Wii U Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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Topics power up box

My Wii U has frozen

Make sure you have the latest system update

To minimise the chances of your Wii U freezing, make sure you always have the latest system update.

Reset your Wii U

If your system freezes, reset it by unplugging it from the wall for 10 seconds. Then plug your system back in and turn it on.

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