I’m having problems synchronising my Wii U GamePad
Before you start
Please ensure that your GamePad is fully charged when starting synchronisation, and that there is nothing obstructing your Wii U GamePad from your Wii U. If you have more than one Wii U GamePad, turn off all others until the synchronisation is finished.
Synchronising your Wii U GamePad
To synchronise your Wii U GamePad, follow these instructions:
- Switch on your Wii U Console and Wii U GamePad
- Press the SYNC button on your Wii U Console
- Use your Stylus to press the SYNC button on the back of your Wii U GamePad
- Enter the symbols shown on your TV screen using your Wii U GamePad
If you enter the symbols incorrectly, press the SYNC button on your Wii U Console to try again.
Still not working?
Disconnect your Wii U console from the mains power supply, ensuring both the Wii U AC Adapter connector and plug are clear of dust and dirt. After 10 seconds, re-insert your Wii U AC Adapter and plug, then try the Wii U GamePad synchronisation process again.