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Wii U Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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Charging your Wii U GamePad

Charging with a Wii U GamePad Cradle

Before you start, please ensure you are using a licensed Wii U GamePad AC Adapter and Wii U GamePad Cradle.

  • Place your Wii U GamePad Cradle on a flat surface
  • Plug the Wii U GamePad AC Adapter into the appropriate outlet
  • Place the Wii U GamePad gently into the Wii U GamePad Cradle
  • Plug the Wii U GamePad AC Adapter into the mains and switch on

The battery LED on your Wii U GamePad will flash orange while it charges. Charging will take up to two and a half hours if switched off, and longer if in use while charging.

Charging using the AC Adapter

Before you start, please ensure you are using a licensed Wii U GamePad AC Adapter.

  • Plug the Wii U GamePad AC Adapter into the appropriate outlet
  • Plug the Wii U GamePad AC Adapter into the mains and switch on

The battery LED on your Wii U GamePad will flash orange while it charged. Charging will take up to two and a half hours if switched off, and longer if in use while charging.

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