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Nintendo DSi Support

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My Nintendo DS won’t recognise faces…

I’m getting an error message that says ‘Face not recognised’. What can I do?
When taking photos, there are a few things that you'll need to do.

  1. Take the photo in a well-lit area.
  2. Make sure you get the whole of the person’s face on screen.
  3. Don’t tilt your head when taking the photo.
  4. Make sure you capture the person’s face from the front.
  5. Take off any glasses when having your photo taken
  6. Brush hair away from your face when having your photo taken, so that all your features are clearly visible.
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