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Nintendo DSi XL Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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Where do I find the serial number on my Nintendo DS

Where is the serial number?

So we can easily match your console with the necessary repair, we’ll need the serial number. You can find it on the bottom edge of your Nintendo DS, and it consists of three letters followed by eight digits.

What can I do if my serial number has been scratched out?

If your serial number has been scratched out, you can still send your Nintendo DS for repair using the Official Nintendo Customer Support centre. Simply select ‘NO SERIAL NUMBER’ when submitting your repair.

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