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Nintendo 3DS Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.


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How do I access Nintendo eShop on my Nintendo 3DS?

How to access Nintendo eShop on your Nintendo 3DS

  1. First you will need to be connected to the internet. Click here for help connecting your Nintendo 3DS to the internet.

  2. Nintendo eShop should be on the HOME menu of your Nintendo 3DS. If it is not, you will need to perform a system update. Click here for help updating your Nintendo 3DS.

  3. Once updated, select eShop from the Nintendo 3DS HOME menu.

Browsing and downloading from the eShop

  1. From the eShop menu scroll left and right to browse popular titles or categories of downloadable content. Search the eShop by clicking the search bar at the bottom of the main menu and input your search with the on screen keyboard and your stylus.

  2. Tap a selected option to browse the games. Once you have selected a game you can read reviews, watch videos and find out more about the game.

  3. To purchase click the PURCHASE SOFTWARE BUTTON on the Touch Screen. The download will begin and will be installed on your HOME menu. Funds will then be deducted from your account. See below to find out how to add funds to your account.

Topping up funds in Nintendo eShop

  1. From Nintendo eShop main screen click the MENU tab on the top left of the Touch Screen.

  2. Select ADD FUNDS

  3. Here you can choose to top up with a Nintendo eShop Card bought from a retailer or top up by credit card.

Nintendo eShop Card

With Nintendo eShop Card, read the information on the back of the card and enter your 16-digit activation number and the funds will be added to your account.

Credit Card
To add funds with a Credit Card choose from a £10, £20 or £30 top up.
Select MasterCard or Visa, Enter your card details and proceed with payment with the OK button.

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