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Nintendo 2DS Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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Where do I find the serial number on my Nintendo 2DS

Where is the serial number?

So we can easily match your console with the necessary repair, we’ll need the serial number. You can find it on the back of your Nintendo 2DS, and it consists of three letters followed by eight digits.

What can I do if my serial number has been scratched out?

If your serial number has been scratched out, you can still send your Nintendo 2DS for repair using the Official Nintendo Customer Support centre. Simply select ‘NO SERIAL NUMBER’ when submitting your repair.

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