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Nintendo 2DS Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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My Touch Screen is dirty or scratched…

My Touch Screen is dirty
If your Touch Screen is dirty, do not use liquids or cleaning agents on your Nintendo 2DS system.

Try breathing onto the screen, then wipe it clean with a soft micro-fibre cloth.

If this doesn’t help and it significantly interferes with your enjoyment of the system, we’ll happily clean your Nintendo 2DS. There will be a charge, and details of these costs can be found on our guideline prices for out-of-warranty repairs page.

My Touch Screen is scratched

If your Touch Screen is scratched and you feel it interferes with your enjoyment of the system, we’ll be happy to repair it for you. Unfortunately, this type of damaged isn’t covered by your warranty so there may be a charge. Details of these costs can be found at our guideline prices for out-of-warranty repairs page.

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