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Nintendo 2DS Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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My microphone isn’t responding...

How can I test the microphone?

Please visit the SYSTEM SETTINGS menu on your Nintendo 2DS and carry out a Mic Test.

I’ve tried a Mic Test and it still isn’t working, what can I do? 

It appears your Nintendo 2DS is faulty and may need to be repaired.

The microphone works during the Mic Test but not during the game 

Please check whether the game supports the microphone function of your Nintendo 2DS and adjust the sensitivity of the microphone in the game’s option menu. If possible, you can test the game in another Nintendo 2DS system.

I’ve tried the game in another Nintendo 2DS and it works perfectly, what now?
It appears that your Nintendo 2DS is faulty and may need to be repaired.

I’ve tried the game in another Nintendo 2DS and it doesn’t work, what now?
If the game does support the Nintendo 2DS microphone function and it doesn’t work in more than one Nintendo 2DS, it appears that the Game Card may be faulty.

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