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Nintendo 2DS Support

Here’s where you’ll find all our topics and video tutorials, so we can get to the bottom of any issues you’re having.

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Game Card issues – Nintendo 2DS

Is the problem with the Game Card or my Nintendo 2DS?

We need to check if the problem is with the game or your Nintendo 2DS. If possible, please try testing another Game Card in your Nintendo 2DS.

The Game Card works in another Nintendo 2DS

If the game works perfectly in a different system, your Nintendo 2DS may be faulty and need to be repaired. You can book it in for inspection by the Nintendo Customer Support Team.

The Game Card does not work in another Nintendo 2DS

It appears that the Game Card may be faulty and need to be repaired or replaced. You can book it in for inspection by the Nintendo Customer Support Team.

Other Game Cards do not work in my Nintendo 2DS

It appears that your Nintendo 2DS may be faulty and needs to be repaired. You can book it in for inspection by the Nintendo Customer Support Team.

I don’t have another Game Card to try in my Nintendo 2DS

Unfortunately, we’re unable to tell whether the fault lies with your Nintendo 2DS, the Game Card or both.

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