Nintendo UK Customer Support

Cookie Policy

Nintendo of Europe GmbH ('Nintendo', 'we', 'our', or 'us'), Herriotstrasse 4, 60528 Frankfurt am Main, Germany uses cookies on its website at (the 'Website') for essential website purposes and for functionality and performance, analytics, social media, and advertising purposes. 

We provide more information below on what cookies are and why we use them. If you do not accept our use of cookies, you can disable them using the instructions in this Cookie Policy. If you do not change your cookie settings then we will assume you accept our use of cookies for the purposes described in this Cookie Policy.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

What cookies does Nintendo use and why?

Nintendo uses five different types of cookies on this Website: strictly necessary cookies, functionality and performance cookies, analytics cookies, social media cookies, and advertising cookies. We provide more information about these cookies, and the purposes they serve, in the following table.

How to control or delete cookies

Most browsers are automatically set to accept cookies but you have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, if you do disable cookies, you may not be able to use all the functions of this Website

You can disable cookies by using the opt-out links provided in the table above, or by changing your browser settings so that cookies from this Website cannot be placed on your computer or mobile device. In order to do this, please follow the instructions provided by your browser (usually located within the Help, Tools or Edit facility). Please note that using a third party opt-out link to disable a cookie may not delete the cookie from your browser but simply disable it from future use. If you wish to delete the relevant cookie, you will need to do this yourself from within your browser. You can also set your browser to alert you when cookies are being sent.

For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit and

How does Nintendo use web beacons?

Web beacons are tiny graphic files invisibly integrated into websites or into communications sent to you. When you access the Website, the respective graphic files may be loaded from the Nintendo server. Additionally, if you opted into receiving newsletters from Nintendo, we may place web beacons in newsletters sent to you. These web beacons will notify us when you open such newsletters so we can monitor whether our newsletters are being delivered successfully.

Contact us

If you have any questions or comments about this Cookie Policy, or privacy matters generally, please contact us at